The ISO 9001: 2015 certification has been granted to FVG Travel's quality management system on travel services such as hotels, restaurants, tourism and passenger transports. Applying this standard helps FVG Travel to enhance operational improvement in governance, quality management; improve productivity, reduce hazards and increase the performance of employees as well as save time, costs and resources in operation. Since then it has increased profits; met the requirements, added value to customers and ensured satisfaction with customer care services.
During establishment and development, FVG Travel has constantly strengthened and perfected its organizational system, standardized the process of building and providing products along with services, ensuring compliance with the standards prescribed by law and commitments to support amenity for customers. Achieving ISO 9001: 2015 certification creates a solid foundation of the approach and the successful implementation of an international quality management system at FVG Travel. On the other hand, this has been seen as a proof that the Management System at FVG Travel is being operated and controlled scientifically and strictly according to the most advanced global management standards - ISO 9001: 2015 version .
ISO 9001: 2015 is issued by the International Organization for Standardization, which sets the standards to build a quality management system scientifically to control risks and prevent hazards , producing / providing quality products / services to customers in a stable manner and being used in more than 1 million organizations worldwide, suitable for all types of organizations. In order to achieve ISO 9001: 2015 certification, organizations must fully and effectively meet the regulatory requirements of the standard, bringing real benefits to customers.
FVG Travel's ISO 9001: 2015 certification is considered as a favorable end-year narration for the group and it is hoped that the achievement of ISO 9001: 2015 certification will inspire FVG Travel to get more exceptional along withand stable progress, service quality and system, creating more trust for customers and partners in 2019.